Turn IT asset management into strategic advantage
Keeping your organization running at peak performance requires continuous technology upgrades. But managing outdated devices can be overwhelming.
Every 3-5 years: How regularly most organizations refresh or upgrade end-user PCs1 and server, storage or network equipment2.
135,000: The average number of endpoint devices enterprises manage3.
89% of organizations recycle less than 10% of their IT hardware4.
More than 40% of companies do not have a formal ITAD strategy in place5.
Take control of your IT lifecycle. With Lenovo ARS, IT asset recovery is no longer a challenge—it’s an opportunity to maximize value and advance sustainability.
How Lenovo ARS works
Lenovo makes IT asset recovery seamless—from asset collection and secure data handling to remarketing and responsible recycling, allowing you to focus on what’s next.
Flexible recovery
Return any device, any brand, anytime.
End-to-end management
Single point of contact from asset collection to final reporting.
Security-first approach
Secure and compliant IT asset disposal through accredited PELM suppliers, certified with R2, e-Stewards, ISO 9001, ISO 14001, and more.
Maximized IT budgets
Unlock residual value from idle, aging, or excess devices in your IT fleet.
Promote sustainability
Remarket assets that can be repurposed and responsibly recycle assets with no value and contribute to the circular economy.
Future-proof recovery
Add Lenovo ARS to new device purchases for seamless end-of-life management and reduced IT workload.
Built for flexibility:
features tailored to your needs.
Lenovo ARS offers flexible service options to align with your IT asset disposition goals.
- End-to-end asset recovery - Secure pickup, processing, and final disposition for all IT assets.
- Certified data protection - NIST SP 800-88 data sanitization and disk destruction options.
- Full-service coordination - One Lenovo expert manages your recovery from start to finish.
- Unlock value - Remarket eligible devices and receive funds via direct deposit or account credit.
- Full visibility - Track asset recovery in real-time via Lenovo Service Connect.
- Global compliance - Meets HIPAA, GDPR, regulations, and more for secure data management.
- Inventory & value assessment - Remote or on-site evaluation of IT assets for potential resale.
- On-site asset handling - Dismantling, relocation, and serial number reconciliation to simplify logistics.
- Data migration support - Quarantine hold ensures devices are securely retained for data transfers before disposal.
- On-site data destruction - Certified data sanitization or physical drive destruction at your location.
- Refurbishment and remarketing.
- Recycling of components.
- Donation to an organization of your choice (case by case basis).
One smart hub for all your ARS needs
Get complete visibility and control over IT asset recovery with Lenovo Service Connect portal—your all-in-one platform for managing every step of the process.
- Track and manage in real time - Gain instant visibility into asset pickups, resale, and recycling.
- Streamline logistics - Schedule pickups, oversee service requests, and manage orders effortlessly.
- Seamless payments - View existing service credits, schedule services, and receive resale value via direct deposit or as an account credit toward an open Lenovo invoice (for the same country code).
- Stay compliant and informed - Access customized reports and sustainability insights to make smarter IT decisions.
- Proactive asset management - Track devices nearing end-of-warranty and schedule pickups in advance, ensuring a seamless IT refresh.
Make a tangible impact
Get the insights you need to make smarter IT refresh decisions. With Lenovo’s Circular Economy Statement available on the Lenovo Service Connect portal, you can track resale and recycling outcomes to better plan your IT sustainability strategy.
Seamless transition to Lenovo TruScale
Lenovo ARS supports your shift from traditional CAPEX models to TruScale as a Service, integrating seamlessly into your broader IT lifecycle strategies. Recover value from outgoing devices while enabling a more flexible and efficient IT environment.
Real businesses, real impact: trusted by organizations worldwide.
Why Lenovo?
A trusted partner in 43+ markets
15+ years of expertise in IT asset recovery
In the Top 1% of EcoVadis-rated companies7
Let’s simplify your IT asset recovery
Lenovo ARS offers a seamless, brand-agnostic solution to help you capture residual value, reduce e-waste, and drive IT circularity across your infrastructure.
1Intel The Importance of a PC Refresh Cycle – Intel
2Bloomberg Extending the Life Cycle of Data Center Equipment
3Nearly Half of Enterprise Endpoints Present Significant Security Risks (adaptiva.com)
4Capgemini Research Institute, Sustainable IT survey, January 2021
5Foundry Research CIO, The Four S that underpin ITAD Strategy